Excited to be at the impeccably planned UX Lisbon, and for the attendees and any random folks stumbling on this post somehow, here are both the slides and workshop binder. If you're taking the workshop, the binder is especially important. The Works...

The fine folks at UX Magazine have posted this article  on combining in-person methods with remote research methods by Sabine Idler of our friends at Usabilla. Hello there our favorite topic! The summary of the article is that you get benefits to ea...

When recording remote sessions, it can sometimes be tricky to keep track of all those juicy findings, synch them up to your video, and keep everything in context. There's nothing worse than not being able to locate that one great thing you remember you...

The long-awaited remote recording of app interactions on iOS devices may be getting closer. A Y Combinator(?) company, delight.io (site's down as of Apr 30th), released this video which shows a recording using their SDK. Now it's important to explain w...

Our friend Diane Loviglio over at Mozilla posted this pretty helpful guide to how they test tablets over there. They offer up some cool variations on the hugging technique that MailChimp uses, so check out the full article over on Mozilla's blog. &n...

On Tuesday, April 24th, there is a free meetup by the Orange County User Experience group called "Remote Testing Methods, Tools & Best Practices." It's put on by a number of different folks, some of whom make UserZoom. Like with any of these talks,...

There is a new app called Reflection that lets you easily mirror from a 4S or iPad 2+ to an OSX computer. That's a big deal because 1) it's gorgeous 2) it's wireless, and 3) you can screen record. Using this in conjunction with GoToMeeting or Skype, as...

Thanks to everyone who is attending my workshop at the Information Architecture Summit in New Orleans. You'll want to do two things as an attendee: 1. Download the binder with excercises 2. Reference the slides (below) if you like   &n...

The folks over at Normal Modes have posted this handy quick summary of, well, you guessed it. Six benefits of remote usability testing. Here's the quick list and click on through to the article for the details: Ease of recruiting & convenience ...

The problem with doing any mobile device observation is there is no way to see what's on-screen without an awkward camera or physically looking at the device's screen. That sucks because there is usually a participant who is right there trying to use t...

And here we have it - the basic state of remote research on mobile devices in 2011. That state is pointing webcams at cell phones - and it totally works. The cool part about this delightful post by Jenn Downs at Mailchimp is that they have users hug th...

My slides from the Design Research Conference in Chicago 2011

We're excited to hear that Usabilla is working on automated feedback from a Live webpage. This would make them the first to cross both "automated static" and "automatic live" types of remote usability testing. So far the only evidence is this tweet fro...

It's becoming increasingly common to want to talk to users of technologies in other countries other than your own.  Often times, this means communicating with people who are not native speakers of your language.  This can be a very challenging aspect...

Cool post on NPR.org on how Matt Gallivan used Twitter to recruit live participants by asking if there any iPhone owners in his area. Fun short read.

Back in April, I had a wonderful time giving a talk in Denver at the IA Summit on unmoderated remote usability testing. The feedback on twitter about the talk was great and I thank everyone for your kind tweets. Here are the slides: Collaging: Gettin...

Had a blast in Portland at the Webvisions conference. Great audience, fun crowd, and a huge thank you for all the incredibly nice tweets about my talk .  Here are those slides. Feel free to ask questions @boltron. View more presentations from b...

Video + Screen sharing is something we've been waiting for, in a way that only requires a browser to initiate, for YEARS. Looks like our friends at Citrix have done a spectacular job on this Beta of HD video webcam sharing along with GoToMeeting 5.0 w...

For the most part, there is no way to screen share from a stock iPhone, iPad, or Android phone for that matter. You would have to Jail Break an iPhone to get it to do screen sharing or screen recording, and for us lowly researchers, that is not typical...

Should be a fun one. First European workshop that Nate is putting on - at UX London Friday April 15th!. Will try and include a little more about general research ideas for folks without a lot of experience doing research, and some methods *other than* ...