And here we have it – the basic state of remote research on mobile devices in 2011 2012 2013 2014. That state is pointing webcams at cell phones – and it totally works. The cool part about this delightful post by Jenn Downs at Mailchimp is that they have users hug their laptop, which is a clever and techno-snuggle-friendly way to ensure anyone with a macbook can show you their mobile device usage remotely. Check out the full article here and this is our favorite photo illustrating the method: